Ricerche recenti
Nessuna ricerca recente
Sasha Zakharenko
Data ingresso 13 mag 2021
·
Ultima attività 28 giu 2024
Seguiti
0
Follower
0
Attività totali
7
Voti
2
Abbonamenti
4
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Sasha Zakharenko
Sasha Zakharenko ha commentato,
Commento nella community Developer - Zendesk Apps Framework (ZAF)
Hi Nurymkhan!
As we discussed in the call, here is the proposed solution:
- Create a ticket Side Bar App
- Listen to
comment.attachments.changed - If an attachment is added, fire another API call to delete the attachment from the comment
- [Optional] Show dialog/modal on error about adding the attachment
- Result: If the agent press
Sendbutton, it will still not deliver the message
This will be the generic solution since it is workable for both Comment base (email) + Messaging
If it's too complicated - our PS and partners are here to help.
We will be visiting your company next week, see you!
Visualizza commento · Data ultimo post: 09 mar 2023 · Sasha Zakharenko
0
Follower
0
Voti
0
Commenti