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Shai Sy Dimayuga
Data ingresso 16 apr 2021
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Ultima attività 23 mar 2022
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Ultima attività di Shai Sy Dimayuga
Shai Sy Dimayuga ha commentato,
When purchasing a subscription for Zendesk, you can choose to set your billing schedule either to monthly or annually billing cycle. For more information on billing and payments, you may refer to Billing FAQs.
Cheers!
Visualizza commento · Data ultimo post: 23 mar 2022 · Shai Sy Dimayuga
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Shai Sy Dimayuga ha commentato,
Hi Ibrahim,
There could be several reason as to why Answer Bot may not be suggesting articles. We'd love to check on this further so a separate ticket will be created on your behalf where we can continue look into your given scenarios.
Cheers!
Visualizza commento · Data ultimo post: 29 giu 2021 · Shai Sy Dimayuga
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Shai Sy Dimayuga ha commentato,
Hi Vladimir,
We may need to look into this further so a separate ticket will be created on your behalf where we can continue to look into the this.
Cheers!
Visualizza commento · Data ultimo post: 28 giu 2021 · Shai Sy Dimayuga
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Shai Sy Dimayuga ha commentato,
Hi Emily!
At this time, Answer Bot Flow Builder reporting is still in progress and something that our product team is actively working on. For any new product updates, you may refer to: Zendesk Updates.
Cheers!
Visualizza commento · Data ultimo post: 28 giu 2021 · Shai Sy Dimayuga
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Shai Sy Dimayuga ha commentato,
HI Kristen!
At this time, it is not possible within the native functionality of our platform to have users click on a “mailto” link which allows them to open their email program instead of clicking the “Submit” button to submit a ticket on a web form.
However, since you are using a custom form, you can customize it thru custom coding. Found this 3rd party link for reference. :)
Shaianne Sy Dimayuga | Customer Advocate
Visualizza commento · Data ultimo post: 17 mar 2021 · Shai Sy Dimayuga
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Shai Sy Dimayuga ha commentato,
Hi Francois S,
A ticket has been created on your behalf and someone from our Support Team will contact you back regarding this via email.
Cheers!
Visualizza commento · Data ultimo post: 16 mar 2021 · Shai Sy Dimayuga
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