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ecology0

Data ingresso 15 apr 2021

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Ultima attività 25 gen 2025

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ecology0 ha commentato,

CommentoTicket management

I replied to the ticket. I have discovered that the issue is cased by my use of a VPN and I can reproduce (and thankfully solve), it at will, though it is annoying.

If you need to discuss the matter further, please do so by emailing the address I left in the ticket. That's the address that goes through our zendesk ticketing system.

Visualizza commento · Data ultima modifica: 21 gen 2022 · ecology0

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ecology0 ha commentato,

CommentoTicket management

This was all working fine until a few days ago. I have changed nothing. A picture attached to a ticket will not display in my browser (I have already cleared the history, and tried three different browsers). Pictures that were displaying OK a few days ago are no longer displaying. I get the broken image icon

If I open the same ticket in the app on my phone, the image displays OK, (so it's not an account settings issue, I've already checked, and user attachments are enabled),  but I need the image files on my desktop computer. The files are small. I've tested with both jpg and png. Nether will display.

If I try to download a (non displaying) image, I get this error

 

Third party cookies are enabled (which is a separate, very annoying issue).

Visualizza commento · Data ultima modifica: 14 gen 2022 · ecology0

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