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Lucas Cirelli

Data ingresso 15 apr 2021

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Ultima attività 22 ott 2021

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Post Feedback - Ticketing system (Support)
Cannot remove description field on Jira Integration

I am currently working on an integration (Jira/Zendesk) for a client.

When you create a Jira issue using the integration, the "description" field is required and it cannot be removed.

My client uses other custom text-fields instead ('Scenario', 'Given', 'When', 'Then'), so it'd be redundant, if the description field were there.

As it is not a required field in Jira itself, it shouldn't be required on the integration.

Data ultimo post: 16 nov 2020 · Lucas Cirelli

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