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Wendell Joost
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Ultima attività di Wendell Joost
Wendell Joost ha commentato,
CommentoCustomer management and profiles
We've notice that when we change the Requester for a ticket, the new Requester gets notifications when a Public Reply is added, and the old Requester gets notifications of the Public Reply and the Internal Note (to include the text of both Public Reply and Internal Note.)
Is there a way to change Requester and ensure that the old Requester stops receiving notifications?
Visualizza commento · Data ultimo post: 19 mar 2021 · Wendell Joost
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