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Judd Higgins

Data ingresso 15 apr 2021

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Ultima attività 27 ott 2021

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Ultima attività di Judd Higgins

Judd Higgins ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

I second this.  I wrote into Zendesk Support last year when Explore Queries were unable to filter our specific tags.  Zendesk, please see Ticket: https://support.zendesk.com/hc/requests/4822662

We need the ability to exclude tickets with certain tags from our metrics and I was told this was not available last August.


Thanks!

Visualizza commento · Data ultimo post: 21 lug 2020 · Judd Higgins

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Judd Higgins ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Yes, please.  I have 300+ Drop Down Ticket Fields to add to the system.

Visualizza commento · Data ultimo post: 29 mar 2019 · Judd Higgins

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Judd Higgins ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We absolutely need this feature to be able to clean up tags and tickets assigned to the wrong group.  It is disappointing to see that this has been a Feature Request for over 10 years.

Visualizza commento · Data ultimo post: 28 feb 2019 · Judd Higgins

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