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Valerie Hines

Data ingresso 15 apr 2021

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Ultima attività 09 set 2024

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Valerie Hines ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 for this addition as well. Our team was just assigned new email addresses and some agents already have end user accounts with the new email address and we have no way to merge them 

Visualizza commento · Data ultimo post: 09 set 2024 · Valerie Hines

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Valerie Hines ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I agree is well. At least make the shading optional that can be turned off for any agents who find it a distraction.

Visualizza commento · Data ultimo post: 23 lug 2024 · Valerie Hines

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Valerie Hines ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I absolutely concur! We have one number set up for extremely urgent issues and we need to set up some type of notification for those after hour calls.

Visualizza commento · Data ultimo post: 14 gen 2023 · Valerie Hines

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