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Matt Beesley
Data ingresso 15 apr 2021
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Ultima attività 24 set 2024
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Ultima attività di Matt Beesley
Matt Beesley ha commentato,
Is it possible to create macros that have both an internal note and a public comment at the same time?
Visualizza commento · Data ultimo post: 10 set 2024 · Matt Beesley
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Matt Beesley ha commentato,
Hi there,
I have an Enterprise account and hoping to transition from the default workspace to the contextual agent workspace, can I try it out in the sandbox before going ahead?
Visualizza commento · Data ultimo post: 12 giu 2023 · Matt Beesley
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Matt Beesley ha creato un post,
Not all departments in my company work within Zendesk and we need to send template emails with instructions and would like to set the requester to a specific email address.
Data ultimo post: 21 mar 2023 · Matt Beesley
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Matt Beesley ha commentato,
I would like a placeholder that would work in the same way {{ticket.created_at_with_time}} but have {{side conversation.created_at_with_time}} but found that this is not possible
Visualizza commento · Data ultimo post: 21 mar 2023 · Matt Beesley
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Matt Beesley ha creato un post,
Data ultimo post: 21 mar 2023 · Matt Beesley
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Matt Beesley ha commentato,
Is there a way to set up a drop down field that has options for the end user but other options for agents only?
Visualizza commento · Data ultimo post: 06 nov 2022 · Matt Beesley
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