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Arjan Vermeulen

Data ingresso 15 apr 2021

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Ultima attività 27 ott 2021

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Ultima attività di Arjan Vermeulen

Arjan Vermeulen ha commentato,

Commento nella community Q&A - Objects, workspaces, and rules

Thanks Acenerate! Looks like this could be very helpful. I will certainly look into this.

 

Cheers.
Arjan Vermeulen

Visualizza commento · Data ultimo post: 02 giu 2020 · Arjan Vermeulen

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Arjan Vermeulen ha commentato,

Commento nella community Q&A - Objects, workspaces, and rules

Thanks, Ill have a look at this but I do not believe it's an option to instruct customers to type the word escalate. This should be easy for them by just pressing a button.

Regards,

Arjan Vermeulen

Visualizza commento · Data ultimo post: 06 mar 2020 · Arjan Vermeulen

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Arjan Vermeulen ha creato un post,

Post Q&A - Objects, workspaces, and rules

Good Day,

I would like to add/have an escalate button within support tickets where the customer can click on in case he is not satisfied. When he clicks on the button an email should be send to one or multiple users and the customer should be notified that the ticket was escalated and the will be contacted shortly.

Thanks,

Arjan Vermeulen

Data ultimo post: 25 feb 2020 · Arjan Vermeulen

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