Ricerche recenti


Nessuna ricerca recente

Brad Rooks's Avatar

Brad Rooks

Data ingresso 15 apr 2021

·

Ultima attività 22 ott 2021

Seguiti

0

Follower

0

Attività totali

2

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di Brad Rooks

Brad Rooks ha creato un post,

Post Feedback - Reporting and analytics (Explore)

Is there a way to track the last updated date by the ticket assignee? We have a way to show the latest updated date, but is not helpful when trying to determine if an agent is active in the ticket. Insights has an attribute name Date (Assignee Updated) which does just that, but it's not available in explore. 

Hopefully we can get the attribute back in explore, it would be extremely helpful. 

 

Data ultimo post: 10 gen 2020 · Brad Rooks

0

Follower

6

Voti

3

Commenti