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Zhengzengemail

Data ingresso 15 apr 2021

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Ultima attività 17 nov 2021

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Zhengzengemail ha commentato,

CommentoTicket management

Can't even rearrange the order of fields in bulk edit, it seems to be completely random. At least there should be a way of doing that.

Visualizza commento · Data ultimo post: 17 nov 2021 · Zhengzengemail

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Zhengzengemail ha commentato,

CommentoTicket management

Have exactly the same problem as Ric from thread one. I have lots of fields as we used lots of different forms. But huge problem when using bulk edit that lots of fields pop up that are not relevant for the form, very time consuming to find fields.

Visualizza commento · Data ultimo post: 17 nov 2021 · Zhengzengemail

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Zhengzengemail ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We need this too for exactly the same purpose that we want to notify agent in ticket content internally about some information but we don't want to use email.

Visualizza commento · Data ultimo post: 24 feb 2020 · Zhengzengemail

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