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System Automation (Chee Lee)
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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System Automation (Chee Lee) ha commentato,
Hi Nicole,
We would like to be able to measure the amount of 'Online Time' an Agent has with Zendesk Talk through the Zendesk Explore (Talk Dashboard). With this data, we would like to be able to calculate the amount of 'Online Time' an agent has been online for the day, weeks, months, up to a year.
Thank you,
Chee
Visualizza commento · Data ultimo post: 03 ott 2019 · System Automation (Chee Lee)
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System Automation (Chee Lee) ha commentato,
+1 On this as well. We would like this to be available for to us to measure.
Visualizza commento · Data ultimo post: 03 ott 2019 · System Automation (Chee Lee)
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