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Gareth Foster
Data ingresso 15 apr 2021
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Ultima attività 18 mar 2024
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Ultima attività di Gareth Foster
Gareth Foster ha commentato,
Hi Mary,
Our particular use case is to delete closed tickets after 7 years.
And if that user has no other associated tickets, then delete the user too.
Thanks,
Gareth
Visualizza commento · Data ultimo post: 17 ott 2022 · Gareth Foster
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Gareth Foster ha commentato,
Have added shredder pro and it does what we need it to. Shame it adds $50 NZD to our monthly billing for Zendesk.
Visualizza commento · Data ultimo post: 07 ott 2019 · Gareth Foster
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Gareth Foster ha commentato,
There should be some options to automatically process suspended tickets based on "cause of suspension".
eg. Automated response emails could be deleted
eg. Received from support address could have a different requester assigned
eg. detected in email loop could be deleted
and so on..
Visualizza commento · Data ultimo post: 07 ott 2019 · Gareth Foster
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