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Amon Wong
Data ingresso 15 apr 2021
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Ultima attività 03 gen 2025
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Ultima attività di Amon Wong
Amon Wong ha commentato,
Hello everyone, our team devised a solution for this by utilizing the TamperMonkey Google Chrome Extension. This script will automatically deselect the checkbox.
Visualizza commento · Data ultima modifica: 16 nov 2023 · Amon Wong
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Amon Wong ha commentato,
Hey Shawna James - This feature has been heavily requested since 2017. I am unclear on the complexities of this task on Zendesk's end, but a developer on my team was able to write a script that runs on the TamperMonkey Google Chrome extension in under an hour to uncheck the textbox by default.
If Zendesk genuinely values community feedback, it should demonstrate that commitment through its actions.
Visualizza commento · Data ultima modifica: 16 nov 2023 · Amon Wong
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Amon Wong ha commentato,
I just switched to agent workspace as well and this is also a problem for my agents. Can Zendesk please do something about this? Dave Dyson (gmail)
Visualizza commento · Data ultimo post: 02 nov 2023 · Amon Wong
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Amon Wong ha commentato,
I haven't noticed Draft Mode being made available to us.
Amisha Sharma Based on the conversations here, would it be exceptionally challenging on a UI-level to retain text when transitioning between an internal note and a public reply within the new agent workspace?
Visualizza commento · Data ultimo post: 17 ott 2023 · Amon Wong
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Amon Wong ha commentato,
Hey Amisha Sharma! Any updates about this feature? We just moved to Agent Workspace and I have so many agents frustrated with this.
Visualizza commento · Data ultimo post: 17 ott 2023 · Amon Wong
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