Ricerche recenti
Nessuna ricerca recente

Ryan Laffey
Data ingresso 16 apr 2021
·
Ultima attività 14 feb 2022
Seguiti
0
Follower
0
Attività totali
6
Voti
2
Abbonamenti
3
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Ryan Laffey
Ryan Laffey ha commentato,
Commento nella community Feedback - Voice (Talk)
I second this. Instead of the current system where it is round-robin, based on the agent who has not been on the call for the longest amount time (I believe is the logic). I'd like to have a cascading system in which I have an agent who will be able to take the most calls and is first to ring whenever available, then trickle down as specifically assigned from there.
Visualizza commento · Data ultimo post: 25 mar 2021 · Ryan Laffey
0
Follower
0
Voti
0
Commenti