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Kristjan Praks
Data ingresso 16 apr 2021
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Ultima attività 27 ott 2021
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Kristjan Praks ha commentato,
Commento nella community Feedback - Help Center (Guide)
Hi
We also recently asked about this from ZD live chat support, but all I got was basically "go create feature request".
Our use case is pretty straightforward - there are many support articles we want to create before the questions come up through tickets (where the knowledge capture thing could be used). Because of the KC functionality, the template selection field is even already there. Why on earth can't they build this feature?
Visualizza commento · Data ultimo post: 12 feb 2021 · Kristjan Praks
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