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Salvatore Arsene's Avatar

Salvatore Arsene

Data ingresso 16 apr 2021

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Ultima attività 28 dic 2022

Check out our Zendesk Apps and Themes - https://solafid.com/

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Ultima attività di Salvatore Arsene

Salvatore Arsene ha commentato,

CommentoGeneral questions and issues about tickets

Arianne Batiles, Anthony Severo

We no longer sell the app via Zendesk Marketplace but the app can still be purchased directly via our website.

Visualizza commento · Data ultimo post: 28 dic 2022 · Salvatore Arsene

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Salvatore Arsene ha commentato,

CommentoGeneral questions and issues about tickets

Harry Dubois, we have recently updated the mass delete tickets app to include search feature, this will allow us to find closed (and archived) tickets. For example, you can use the search keyword "status:closed status:closed created<2021-12-01" in the app to return closed tickets created before Dec 1, 2021.

 

 

Visualizza commento · Data ultimo post: 14 gen 2022 · Salvatore Arsene

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Salvatore Arsene ha commentato,

CommentoGeneral questions and issues about tickets

Hey @..., yes the mass delete tickets app can delete closed tickets.

Visualizza commento · Data ultimo post: 11 ago 2021 · Salvatore Arsene

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Salvatore Arsene ha commentato,

CommentoGeneral questions and issues about tickets

We come across this situation pretty often with our clients where they need to be able to mass delete tickets for various reasons (e.g. spam in suspended tickets, to comply with government rules, etc). We developed this app that could be useful to mass delete tickets. As long as the tickets can be displayed in a ticket view (or is suspended ticket view), this app can delete them.

Visualizza commento · Data ultimo post: 11 ago 2021 · Salvatore Arsene

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