Ricerche recenti


Nessuna ricerca recente

Dimitar Angelov's Avatar

Dimitar Angelov

Data ingresso 16 apr 2021

·

Ultima attività 16 gen 2023

Seguiti

0

Follower

0

Attività totali

5

Voti

0

Abbonamenti

2

PANORAMICA ATTIVITÀ

Ultima attività di Dimitar Angelov

Dimitar Angelov ha commentato,

CommentoTicket customization

Hi there,
I have raised this issue in November, 2021. It is more than an year now and still no development.

In Agent Workspace when a client is chatting from the mobile app, he still does not see the agent's replies in his language.

Everything is working fine if the client is on the website chat. So, why it is is so hard to be implemented in the mobile chat?

Visualizza commento · Data ultimo post: 16 gen 2023 · Dimitar Angelov

0

Follower

0

Voti

0

Commenti


Dimitar Angelov ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I vote for this warning message with both hands, definitely will be very helpful.

Visualizza commento · Data ultimo post: 01 nov 2022 · Dimitar Angelov

0

Follower

0

Voti

0

Commenti


Dimitar Angelov ha commentato,

CommentoTicket customization

Hi Guys,

We recently moved to the Agent Workspace interface and we got a big shock today understanding that the translation feature is not supported in the mobile app for messaging in Agent workspace. We are big fans of Google Translate in the Chat as we are able to communicate with different nationalities and over 90% of our clients are visiting the chat from our mobile application. 

So, we have no choice, but to return to the standard interface.

Is there a deadline when this feature will be available?

Regards, 

Dimitar

Visualizza commento · Data ultimo post: 18 nov 2021 · Dimitar Angelov

0

Follower

0

Voti

0

Commenti