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Brandon Meyer

Data ingresso 16 apr 2021

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Ultima attività 22 ott 2021

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Brandon Meyer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Voted for and added comment for this feature request. And BTW - The excuse to "save us from ourselves" is both disrespectful and insulting to the admins. ANY FEATURE can be used negatively.

Visualizza commento · Data ultimo post: 18 dic 2020 · Brandon Meyer

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Brandon Meyer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Why is this still not a feature? The lazy excuse by the moderator in the forum post indicates Zendesk's lack of understanding when customers use their triggers. If I have 20 triggers and I want non-customer emails to not go through all the triggers I should be able to set it to not use all triggers if it matches my criteria. 

The excuse to "save us from ourselves" is both disrespectful and insulting to the admins. ANY FEATURE can be used negatively.

Visualizza commento · Data ultimo post: 18 dic 2020 · Brandon Meyer

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