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Ahmad Yousef

Data ingresso 17 apr 2021

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Ultima attività 06 mag 2022

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Ahmad Yousef ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Definitely voting for this!

Visualizza commento · Data ultimo post: 06 mag 2022 · Ahmad Yousef

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Ahmad Yousef ha commentato,

CommentoSetting up Agent Workspace

@... all the support groups will be listed in the departments' section in Chat. You can enable the chat only for the groups you need in the chat settings under "Departments"

 

 

And you will be also able to set up the department triggers in Chat like you used to do before.

Visualizza commento · Data ultimo post: 15 lug 2021 · Ahmad Yousef

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Ahmad Yousef ha commentato,

CommentoSetting up Agent Workspace

Hi Team,

We have 3 websites, and in the web widget, we are filtering chat departments for each website using the "$zopim.livechat.departments" Javascript API.

Since the departments will be merged with Groups, will these overrides get affected if we migrate to Agent Workspace? 

Visualizza commento · Data ultimo post: 15 feb 2021 · Ahmad Yousef

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