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Josh Wein
Data ingresso 16 apr 2021
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Ultima attività 22 ott 2021
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Ultima attività di Josh Wein
Josh Wein ha commentato,
Hi Zendesk, can you share an update for this? Thanks!
Visualizza commento · Data ultimo post: 12 mag 2021 · Josh Wein
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Josh Wein ha commentato,
The Web Widget is fantastic but would greatly benefit from this product update. Currently, Kaltura videos do not appear in the web widget at all - only a blank space, causing frustration and confusion for our customers. Having a notecard/alert that the article contains video media would be more helpful than the blank screen. Can this be implemented for the time being?
Visualizza commento · Data ultimo post: 12 mag 2021 · Josh Wein
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Josh Wein ha commentato,
9 people collectively have reported a need for this in under 2 months. Please let us know if a partnership with Kaltura is on the horizon.
Visualizza commento · Data ultimo post: 22 apr 2020 · Josh Wein
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Josh Wein ha commentato,
We need this too. All our our Help Center articles are video tutorials, which do not appear in the web widget!
Visualizza commento · Data ultimo post: 05 mar 2020 · Josh Wein
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