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LUANA CRISTINA DO AMARAL
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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LUANA CRISTINA DO AMARAL ha commentato,
Great suggestion to highlight the text.
It will facilitate analysis by agent and customer.
Visualizza commento · Data ultimo post: 13 gen 2020 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL ha commentato,
Hi,
In Brazil, we have a holliday Wednesday after carnival, in the morning. So, in the afternoon not is holliday.
This request is very good!
Visualizza commento · Data ultimo post: 31 ott 2019 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL ha commentato,
We use the app to identify the path the customer takes before opening the ticket.
Allowing our agent to suggest articles for the ticket solution.
It is a big loss for us to discontinue this application.
Note: Answerbot has limitations that have already been reported to Zendesk, so we cannot use it for our products.
Visualizza commento · Data ultimo post: 29 ott 2019 · LUANA CRISTINA DO AMARAL
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LUANA CRISTINA DO AMARAL ha commentato,
Great suggestion.
To suit us, the restriction could be by function.
Thank you.
Visualizza commento · Data ultimo post: 24 ott 2019 · LUANA CRISTINA DO AMARAL
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