Ricerche recenti
Nessuna ricerca recente
Kaleb Himes
Data ingresso 17 apr 2021
·
Ultima attività 22 ott 2021
Seguiti
0
Follower
0
Attività totali
5
Voti
2
Abbonamenti
2
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Kaleb Himes
Kaleb Himes ha commentato,
Commento nella community Feedback - Ticketing system (Support)
Had an issue where agent is confident they "Clicked" on the right ticket number to merge but merge occurred with a different ticket and un-related organization. If zendesk had a feature to prevent merging two tickets that were not from the same organization that could be turned on that would be fantastic and would have prevented the case mentioned above regardless if it was a bug or human error!
Added a +1 to the original post.
Visualizza commento · Data ultimo post: 30 dic 2019 · Kaleb Himes
0
Follower
2
Voti
0
Commenti