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Jeff Bowden

Data ingresso 16 apr 2021

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Ultima attività 29 set 2022

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Ultima attività di Jeff Bowden

Jeff Bowden ha commentato,

CommentoCustomer portal

This feature needs to be added to better the customer experience, i have had to create custom reports and provide access to customers to view these to see the useful data from a ticket

Visualizza commento · Data ultimo post: 29 set 2022 · Jeff Bowden

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Jeff Bowden ha creato un post,

Post Feedback - Ticketing system (Support)

There needs to be the ability for non-admin agents to reset user passwords

Data ultimo post: 06 ott 2021 · Jeff Bowden

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Jeff Bowden ha commentato,

CommentoEnd users and organizations

I also need non admin agents to have the ability to reset passwords, this lack of functionality is a burden on supporting our support members

Visualizza commento · Data ultimo post: 06 ott 2021 · Jeff Bowden

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Jeff Bowden ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hello David Feel free to reach out to me for this 1-1

Thanks

Jeff Bowden

Support Manager, THREAD

Visualizza commento · Data ultimo post: 11 ago 2021 · Jeff Bowden

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Jeff Bowden ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Agreed this is needed as Teams is now a landmark for communication internally, please make this happen asap

 

Visualizza commento · Data ultimo post: 12 mar 2021 · Jeff Bowden

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