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Aaron Schweitzer

Data ingresso 16 apr 2021

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Ultima attività 26 lug 2023

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Aaron Schweitzer ha commentato,

CommentoWorking with articles in the knowledge base

Hi @katarzyna

Are there plans to add content blocks to article templates?

We want to use blocks to manage code snippets and instruction sets, adding these to the templates would be a massive efficiency.

Visualizza commento · Data ultimo post: 08 lug 2021 · Aaron Schweitzer

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Aaron Schweitzer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I'd like to use triggers to alternate surveys between CSAT and CES based surveys.   We can do this manually now by tagging the user after a ticket is solved. Triggers should be able to handle this easily....

Visualizza commento · Data ultimo post: 22 ott 2019 · Aaron Schweitzer

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Aaron Schweitzer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I'd like to have this also.

Visualizza commento · Data ultimo post: 15 ott 2019 · Aaron Schweitzer

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