Ricerche recenti
Nessuna ricerca recente
Simone Pace
Data ingresso 16 apr 2021
·
Ultima attività 26 lug 2024
Seguiti
0
Follower
0
Attività totali
16
Voti
5
Abbonamenti
7
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Simone Pace
Simone Pace ha commentato,
Hi
I'm pretty sure that tickets were reassigned to the agent's group when demoted. When did this change?
Thank you
Visualizza commento · Data ultimo post: 26 lug 2024 · Simone Pace
0
Follower
0
Voti
0
Commenti
Simone Pace ha commentato,
Doesn't seem a smart move to hide archived tickets from views. Now we have to create reports and dashboards for everybody who needs to work on these data...
Visualizza commento · Data ultima modifica: 22 set 2023 · Simone Pace
0
Follower
0
Voti
0
Commenti
Simone Pace ha commentato,
+1
Just confirm that having access segregation paired with groups does not offer the flexibility I'd like to have.
You did change this for views, that now are linkable to multiple groups, similarly you should consider doing that for ticket access too.
Corporate IT for example might easily need to access all tickets but the HR's ones. We cannot setup such a limitation at the moment.
Visualizza commento · Data ultima modifica: 06 lug 2022 · Simone Pace
0
Follower
2
Voti
0
Commenti
Simone Pace ha commentato,
+1
It was possible to do this with GoodData but not anymore in Explore.
Visualizza commento · Data ultima modifica: 06 lug 2022 · Simone Pace
0
Follower
5
Voti
0
Commenti