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henrik

Data ingresso 15 apr 2021

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Ultima attività 05 nov 2024

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Post Feedback - Admin Center

Hi
It would be great if it were possible to configure a BIMI selector for outgoing email.
It would require adding a custom SMTP  header to all outgoing email.
Here is an example:

From: support@example.org
BIMI-Selector: v=BIMI1; s=customersupport

Ref:
https://bimigroup.org/
https://bimigroup.org/how-and-why-to-implement-bimi-selectors/
 

Data ultimo post: 03 nov 2024 · henrik

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henrik ha commentato,

CommentoManaging your email

Years ago, Zendesk customers were asked to create a collection of new hostnames as preparation for migrating to Amazon SES I think.

zendesk1.
zendesk2.
zendesk3.
zendesk4.

What happened to those migration plans? Can we delete those records again ?

Visualizza commento · Data ultima modifica: 04 gen 2023 · henrik

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CommentoManaging your email

You should update this part of the documentation:
Having multiple SPF records will invalidate the SPF configuration for the domain. The part from Zendesk MUST be merged with the existing SPF record.

If you've already set up an SPF record for another purpose, you can simply add a reference to Zendesk to it. The SPF specification requires that you only have one SPF record on your domain. If you have multiple records, it may cause issues, and cause rejections of your email.

For example, instead of having two separate records, such as v=spf1 include:_spf.google.com ~all and v=spf1 include:mail.zendesk.com ~all, you can combine them into one, like this:

 

Visualizza commento · Data ultimo post: 04 gen 2023 · henrik

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