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David Coleman

Data ingresso 15 apr 2021

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Ultima attività 03 mag 2023

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David Coleman ha commentato,

CommentoBusiness rules

You could test ticket.brand.name value and then compute the slogan. This code isn't exact, but should get you started. Change the field to test and swap greeting for slogan and you are on your way...

{% if ticket.ticket_field_47199008 != blank %}

{% assign greeting = 'your order' %}

{% else %}

{% assign greeting = 'reaching out' %}

{% endif %}

Hi {{ticket.requester.first_name}},

Thanks so much for {{greeting}}! {% if ticket.ticket_field_47199008 != blank %}[[I'm so sorry...]]{% endif %}

 

[[Your message here]]

 

Please let me know if you have any other questions!

 

Thanks,

{{current_user.first_name}}

Visualizza commento · Data ultimo post: 14 gen 2021 · David Coleman

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