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NOT A SITE

Data ingresso 16 apr 2021

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Ultima attività 22 ott 2021

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NOT A SITE ha creato un post,

Post Feedback - Voice (Talk)

When using the IVR menu I'd like to be able to have, what would seem to be a popular feature request.

I want the IVR to be able to direct the caller to either:

Accounting

Customer Service

Marketing

If the extensions don't answer their phones, I'd like to be able to have 3 separate voicemail greetings for each department so they know they have reached the correct extension to leave a message on.

Data ultimo post: 19 ott 2021 · NOT A SITE

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Commento nella community Feedback - Voice (Talk)

This is crazy this isn't available to Zendesk Talk users.  We are an outbound call center that NEEDS patients to know who is calling. People will not answer the phone if it's a spammy 800#.  Any idea when this will be added to the roadmap?

 

Visualizza commento · Data ultimo post: 09 set 2020 · NOT A SITE

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