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Quinton Myers
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Quinton Myers ha commentato,
I've found that you're able to create custom ticket exports within Good Data. This is a viable work around...
Visualizza commento · Data ultimo post: 21 nov 2018 · Quinton Myers
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Quinton Myers ha commentato,
An alternative to this is setting your 'close ticket' trigger to longer than 28 days (default). I set my tickets to never auto close until after a year old so I can go back and code my tickets as necessary.
Side note: Merged tickets automatically are set as a 'closed' status and cannot be edited. +1 on the original post...
Visualizza commento · Data ultimo post: 15 feb 2018 · Quinton Myers
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Quinton Myers ha commentato,
Hi All,
Late to the party, but wanted to add that my org could use this feature as well. Our client success team could leverage this to make sure our clients are well informed and have the functionality to get the data they need.
Thanks,
Q
Visualizza commento · Data ultimo post: 12 feb 2018 · Quinton Myers
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