Ricerche recenti

Nessuna ricerca recente

Bryan Matias's Avatar

Bryan Matias

Data ingresso 15 apr 2021

·

Ultima attività 22 ott 2021

Seguiti

0

Follower

0

Attività totali

2

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di Bryan Matias

Bryan Matias ha creato un post,

Post Feedback - Ticketing system (Support)
Allow date to be cleared in triggers and automations

Original thread:
https://support.zendesk.com/hc/en-us/community/posts/204253097-Reminder-system-unable-to-clear-date-field-once-the-reminder-has-been-sent

With the date field, it is only possible to set an action to:

  • Set to a specific date
  • Set to a number of days from now

It isn't possible to clear the field. See here:

The use case for this feature:

  • Will allow the "Remind me!" to work without excluding tickets from a report
  • Allow us greater flexibility when working with date fields

If you have any other use cases, comment so I can update the post.

Data ultimo post: 22 ott 2018 · Bryan Matias

42

Follower

37

Voti

39

Commenti