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Paula Cooke
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Paula Cooke ha commentato,
Commento nella community Feedback - Ticketing system (Support)
Completely agree with Julian.
During our peak we have over 100 agents and the current method of manually looking at skipping results by agent takes a considerable amount of time.
If we could get reporting on skipping and determine agent skipping rates it would help us focus on those with higher rates without having to go through over 100 agents individually.
Visualizza commento · Data ultimo post: 26 mar 2019 · Paula Cooke
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