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Alison Gibbons

Data ingresso 16 apr 2021

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Ultima attività 20 feb 2024

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Ultima attività di Alison Gibbons

Alison Gibbons ha commentato,

CommentoCustomer service best practices and recipes

How can I find all of the comments, good and bad, per agent? I'd like to include these comments in agent performance evaluations.  Thank you!

Visualizza commento · Data ultimo post: 20 feb 2024 · Alison Gibbons

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Alison Gibbons ha commentato,

Commento nella community Feedback - Ticketing system (Support)

It's been at least 5 years that customers have been asking for this feature. Please listen to your customers. 

Visualizza commento · Data ultimo post: 25 lug 2023 · Alison Gibbons

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Alison Gibbons ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 for this feature. I agree that it is disappointing no progress has been made in 2.5 years considering email is the most common form of communication.

Visualizza commento · Data ultimo post: 13 nov 2019 · Alison Gibbons

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