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Luis Freitas

Data ingresso 16 apr 2021

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Ultima attività 11 set 2024

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Luis Freitas ha commentato,

CommentoWorkflow best practices and recipes

This all makes sense to me but I would like to target “Specific email addresses” as VIP's, not an entire email domain. My goal is to create a trigger when we receive an email from a specific email address.

 

Is it possible to do?

Visualizza commento · Data ultimo post: 11 set 2024 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Voice (Talk)

Tommy this seems above my head, at your convenience can you provide more granular instructions?

Alos any way you can share the results of the google sheet or copy it to a new shared sheet removing agent names id that is a concern?

Thanks!

Visualizza commento · Data ultimo post: 15 ago 2022 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Thank you!

Visualizza commento · Data ultimo post: 01 ago 2022 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Karen Hynes - Following up on this...thx!

Visualizza commento · Data ultimo post: 17 mag 2022 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Karen Hynes - Is there an update available or has the addition of this ZenDesk functionality been replaced by https://www.tymeshift.com/ ?

Tymeshift is not cheap 

Thanks!

Visualizza commento · Data ultimo post: 13 mag 2022 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Voice (Talk)

These guys offer everything ZenDesk should be including for their Talk customers. 

https://www.tymeshift.com/

I am meeting with them tomorrow

If a 3rd party can do it, why isnt ZenDesk offering it? 

Visualizza commento · Data ultimo post: 12 apr 2021 · Luis Freitas

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Luis Freitas ha commentato,

Commento nella community Feedback - Voice (Talk)

I find it terribly disappointing that this issue has been discussed for over three years, and nothing has been done… The data is already being collected so how has this feature not been pushed out yet?

Visualizza commento · Data ultimo post: 16 ott 2020 · Luis Freitas

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