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Marcantony Luciani

Data ingresso 16 apr 2021

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Ultima attività 22 ott 2021

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Ultima attività di Marcantony Luciani

Marcantony Luciani ha commentato,

Commento nella community Feedback - Ticketing system (Support)
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I am going to try to use a flow to handle follow-ups better thanks to this idea

 

https://support.zendesk.com/hc/en-us/community/posts/204142436-Closed-Ticket-as-a-Channel-What-does-this-mean-

 

Let you know how it goes. In theory if the channel creating the ticket is Closed ticket you can manage the follow up better or deflect it with a response. 

 

Visualizza commento · Data ultimo post: 14 mar 2019 · Marcantony Luciani

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