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Dan Greaves

Data ingresso 16 apr 2021

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Ultima attività 27 ott 2021

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Dan Greaves ha commentato,

CommentoSalesforce integration

Ok, that's a good call and definitely something we can explore. If we decided that we didn't want to automatically have a Zendesk ticket created for all community posts, would the Help Center API provide endpoints for us to programmatically grab community posts data and pull it into Salesforce? Understanding, of course, that we would need to do some custom dev work on our side in SFDC.

Visualizza commento · Data ultimo post: 21 gen 2021 · Dan Greaves

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Dan Greaves ha commentato,

CommentoSalesforce integration

I'm investigating an automated way of taking Posts data from the Gather platform and pushing it into Salesforce and associating it with contact/account records. Is that something that sounds possible using the Help Center API?

Visualizza commento · Data ultimo post: 20 gen 2021 · Dan Greaves

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