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Jim Cooper

Data ingresso 16 apr 2021

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Ultima attività 22 ott 2021

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Jim Cooper ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.

Is this feature available elsewhere?

Visualizza commento · Data ultimo post: 24 gen 2017 · Jim Cooper

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Jim Cooper ha commentato,

Commento nella community Feedback - Ticketing system (Support)

That would be really useful. 

We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.

Visualizza commento · Data ultimo post: 24 gen 2017 · Jim Cooper

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