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Marco van Hellenberg Hubar
Data ingresso 16 apr 2021
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Ultima attività 27 ott 2021
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Ultima attività di Marco van Hellenberg Hubar
Marco van Hellenberg Hubar ha commentato,
We would like this feature as well. We are working with multiple Zendesk domains (1 per country we are active in) and have 1 tech team that supports all these different teams. So it is important that all teams can create/link Zendesk tickets to our tech teams Jira board.
Visualizza commento · Data ultimo post: 11 nov 2019 · Marco van Hellenberg Hubar
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Marco van Hellenberg Hubar ha commentato,
Hi all,
We are using the play mode quite extensively. Usually an agent uses it from the Home dashboard. However, the play-button disappears from the Home dashboard once an agent clicks on "YOU" or "GROUPS" (so that all open tickets assigned to him/her or his/her groups are visible). Is this something that can be enabled?
Thanks in advance!
Visualizza commento · Data ultimo post: 30 lug 2019 · Marco van Hellenberg Hubar
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