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Simon van de Westerlo

Data ingresso 16 apr 2021

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Ultima attività 27 ott 2021

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Ultima attività di Simon van de Westerlo

Simon van de Westerlo ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi all, take a look at https://support.zendesk.com/hc/en-us/community/posts/205750118-CC-Customer-On-All-Organisation-Requests , seems there's a solution for this issue.

 

Visualizza commento · Data ultimo post: 09 dic 2015 · Simon van de Westerlo

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Simon van de Westerlo ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 In our business our customers constantly reorganize and therefore this is needed

Visualizza commento · Data ultimo post: 30 gen 2015 · Simon van de Westerlo

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Simon van de Westerlo ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Is Zendesk going to response anytime ? The last reply was from October 11, 2013 ...

Maybe update us about your plans and give a date when we could expect something since the status is Planned.

On-topic, I can't use your workaround Eric because we need to CC end users/customers.

Visualizza commento · Data ultimo post: 02 lug 2014 · Simon van de Westerlo

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Simon van de Westerlo ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We need this implemented for several customers where a certain IT manager is responsible for multiple sites and wants to be informed every time an incident is registered.

 

Visualizza commento · Data ultimo post: 01 lug 2014 · Simon van de Westerlo

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