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Melony Young
Data ingresso 15 apr 2021
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Ultima attività 16 nov 2022
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Ultima attività di Melony Young
Melony Young ha creato un post,
Can Guide articles be marked as "favorites"? Some of my agents would like quick access to the articles they use most.
Data ultimo post: 16 nov 2022 · Melony Young
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Melony Young ha commentato,
Are there plans in the future to be able to change the layout of the agent workspace so that phone apps don't hide the User Data section?
Visualizza commento · Data ultimo post: 07 nov 2022 · Melony Young
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Melony Young ha commentato,
Hilary,
The whole point is that I don't want to have to select the dates on every tab. It's time consuming and if I forget, I'm reporting the wrong numbers.
Visualizza commento · Data ultimo post: 23 feb 2021 · Melony Young
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Melony Young ha creato un post,
When using Explore for reports, it is very frustrating that my date range doesn't transfer to different tabs. Since I can't see my satisfaction scores on the same page as agent activity, it would be a huge time saver, and ensure accuracy if the date I enter on the first tab stays constant throughout all the tabs.
Data ultimo post: 23 feb 2021 · Melony Young
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