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João Siqueira
Data ingresso 15 apr 2021
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Ultima attività 05 lug 2023
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Ultima attività di João Siqueira
João Siqueira ha commentato,
I support the idea of allowing agents to provide feedback and rate our internal customers, who are also agents. Almost every company works like this. This is a problem since 2014, I think Zendesk could have a look upon this issue.
Visualizza commento · Data ultimo post: 04 lug 2023 · João Siqueira
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João Siqueira ha creato un post,
Hello, I would like to know how to split tickets natively in Zendesk. We have used te Split n Close third part app, but now it's limited its features to premium users, meaning that we would have to pay $3.00 per month per agent just to keep splitting tickets.
I consider that this is a basic feature (others cheaper helpdesks have it built in) and ZD must have a solution for its clients.
Data ultimo post: 22 feb 2021 · João Siqueira
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