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Janny Support

Data ingresso 15 apr 2021

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Ultima attività 16 ott 2021

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Janny Support ha creato un post,

Post Q&A - Tickets and email
Merge IF same email

Hello, 

My client email use again before we get the time to reply. 

I want to take all my 10000 emails and automatically merge ticket if the sender has the same email : creating only 1 ticket as OPEN and solving the new one. 

I can't do it one by one with 10K emails 

Possible ? 

Thanks in advance

Data ultimo post: 15 feb 2021 · Janny Support

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