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Michael Corcoran
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Michael Corcoran ha commentato,
Thanks Nicole, but my question wasn't why I couldn't assign a role other than contributor - it was how to I set up Zendesk so that the default new agents role once an agent is promoted from an End User are "Team Member" not "Contributor" - so this is a setting questions not a licensing question.
Visualizza commento · Data ultimo post: 05 mar 2021 · Michael Corcoran
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Michael Corcoran ha creato un post,
How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen when upgrading the user, but to set that option now I have to go to the "Admin Center' ...Some help articles say that was to save a step, but it actually added one.
Data ultimo post: 29 gen 2021 · Michael Corcoran
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