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Megan Ellis

Data ingresso 15 apr 2021

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Ultima attività 11 feb 2022

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Megan Ellis ha creato un post,

Post Feedback - Ticketing system (Support)

 Allow set or increase the number of records display in the Salesforce Ticket view from 5 to 10 or 100.  Thanks!

Data ultimo post: 07 feb 2022 · Megan Ellis

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Megan Ellis ha commentato,

CommentoWorking with articles in the knowledge base

I used the editor toolbar's Add Video feature to embed a public YouTube video - it looks great in the article, but several users found that the video did not appear in the article in their email inbox (Gmail, Thunderbird.) Instead they just saw a large white space. Have others reported this issue and is there any workaround in the way we embed videos?

Visualizza commento · Data ultima modifica: 05 nov 2021 · Megan Ellis

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Megan Ellis ha commentato,

Commento nella community Q&A - Help center and community

Yes - looks good - thanks!

Visualizza commento · Data ultimo post: 18 gen 2021 · Megan Ellis

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Megan Ellis ha commentato,

Commento nella community Q&A - Help center and community

I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.

Visualizza commento · Data ultimo post: 18 gen 2021 · Megan Ellis

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Megan Ellis ha creato un post,

Post Q&A - Help center and community

I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked. 

I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.

Is this a bug?

Thanks!

Megan

Data ultimo post: 18 gen 2021 · Megan Ellis

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