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Tyler Tew
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Tyler Tew ha commentato,
As with everyone else in the comments, I agree that this really needs to be implemented. It would give us significantly more options for reporting.
From what users are saying to how agents are responding, comment details could provide a great deal of insight.
Visualizza commento · Data ultimo post: 19 mag 2021 · Tyler Tew
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Tyler Tew ha commentato,
@... see you've made a few comments in the past about a new integration. I've got a couple of questions on that.
Will this new integration support custom ticket forms? The ability to ensure that certain details are always included in tickets/requests would be appreciated.
Is this new integration in the works currently? If so, can you share what sort of timeline you're aiming for?
Visualizza commento · Data ultimo post: 15 apr 2021 · Tyler Tew
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Tyler Tew ha commentato,
I agree with Peider above.
Given this security issue was called out >2 years ago at this point it this really should have been addressed.
I would expect the given the sheer volume of emails that get processed and handled by Zendesk, this would have been a priority well before now.
Visualizza commento · Data ultimo post: 17 mar 2021 · Tyler Tew
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Tyler Tew ha commentato,
This has been up since 2017, is there any chance this request will gain traction/be added to the roadmap in the foreseeable future?
Visualizza commento · Data ultimo post: 12 gen 2021 · Tyler Tew
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Tyler Tew ha creato un post,
Data ultimo post: 05 gen 2021 · Tyler Tew
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