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Jason Dahlberg

Data ingresso 15 apr 2021

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Ultima attività 14 feb 2022

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Jason Dahlberg ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

I agree with this, we have different teams that need access to explore but w do not need to give them access to all queries.

Visualizza commento · Data ultimo post: 05 feb 2020 · Jason Dahlberg

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Jason Dahlberg ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Hey James,

Thanks for this, I have been playing around with this and my question is, is there a way to put Satisfaction Score in combination with CSAT Date Rated metric?

Visualizza commento · Data ultimo post: 26 giu 2019 · Jason Dahlberg

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Jason Dahlberg ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Hey Gentry,

That is a great start and thanks for that, but is there anyway that it can be done in an attribute? Because I use this in my Support: Tickets, Users, Organizations data set to see how the CSAT is doing over time.

Visualizza commento · Data ultimo post: 19 giu 2019 · Jason Dahlberg

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Jason Dahlberg ha creato un post,

Post Feedback - Reporting and analytics (Explore)

We currently do weekly reporting and I noticed there are issues with CSAT because either the Ticket Update attribute or Date Solved attribute can be used. But is it possible to just have an attribute that is Date Survey Submitted?

 

 

Data ultimo post: 13 giu 2019 · Jason Dahlberg

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