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Ilya Novikov
Data ingresso 15 apr 2021
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Ultima attività 09 gen 2025
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Ultima attività di Ilya Novikov
Ilya Novikov ha commentato,
Hello,
Please help me to understand - we have a “Team” plan (with Support, Guide and Explore. We don't have a Chat).
I assigned a “Contributor” role to a few staff members. But after that, I couldn't assign a tickets to them because they not listed in the list of assignee.
Please clarify what the “Contributor” role means for the “Team” plan in Zendesk Support.
Thank you in advance.
Visualizza commento · Data ultima modifica: 09 gen 2025 · Ilya Novikov
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Ilya Novikov ha commentato,
Thank you!
Visualizza commento · Data ultimo post: 05 dic 2022 · Ilya Novikov
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Ilya Novikov ha commentato,
Hello,
Is it possible to mention the ticket number like @37235 and get the link to ticket inserted?
Visualizza commento · Data ultimo post: 02 dic 2022 · Ilya Novikov
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Ilya Novikov ha creato un post,
Hello there,
Currently, active and inactive tabs have quite similar colours (with low contrast) - https://drive.google.com/file/d/1yf0d2J72rkvFwrfuYrl3HmyZWxvUdvTq/view?usp=sharing
Is it possible to add an ability to change these colours or even change the theme for all the "Support" interface.
Data ultimo post: 11 apr 2022 · Ilya Novikov
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