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Ryan McLennan
Data ingresso 15 apr 2021
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Ultima attività 23 mar 2022
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Ultima attività di Ryan McLennan
Ryan McLennan ha commentato,
Agreed!
The yellow color also causes confusion because it makes the third party message appear as only an Internal Note. In other words, the agent isn't sure if the third party message was received by all or if it is just an internal note.
Internal notes and third party replies should not be the same color.
Visualizza commento · Data ultimo post: 23 mar 2022 · Ryan McLennan
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Ryan McLennan ha commentato,
The use of the word 'Simply' throughout these instructions is frustrating.
Visualizza commento · Data ultimo post: 22 feb 2021 · Ryan McLennan
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