Ricerche recenti
Nessuna ricerca recente

David Nguyen
Data ingresso 15 apr 2021
·
Ultima attività 28 dic 2023
Seguiti
0
Follower
0
Attività totali
9
Voti
0
Abbonamenti
4
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di David Nguyen
David Nguyen ha commentato,
Could this be made into an option in the future so we can disable it?
We often need to use special characters in communication with customers.
Visualizza commento · Data ultimo post: 16 ago 2022 · David Nguyen
0
Follower
1
Voto
0
Commenti
David Nguyen ha commentato,
Hi Christopher,
It seems that the widget is not hiding as expected if the user is not logged in.
Looking at the console, I believe that the culprit is that we are now using the Web SDK and not the Web Widget (Classic)
"
Method webWidget.hide does not exist.
A note from Zendesk: API methods associated with the Web Widget (Classic) are still being executed on this page. This website is now using the new Web SDK (messaging experience) which no longer supports these APIs. If you don't intend to use the Web Widget (Classic), we recommend that you remove this code from your website. Whilst not recommended, leaving them won't cause any issues. "
Is it possible to hide the web SDK through similar code on the theme or elsewhere?
Visualizza commento · Data ultima modifica: 10 mar 2022 · David Nguyen
0
Follower
0
Voti
0
Commenti
David Nguyen ha creato un post,
What would need to be done to only show the web widget/answer bot to only signed in users on the ZenDesk help center?
I believe the following should work, but it doesn't appear to be:
{{#if signed_in}}
{{else}}
{{/if}}
Data ultimo post: 23 feb 2022 · David Nguyen
0
Follower
5
Voti
7
Commenti
David Nguyen ha commentato,
Would it be possible for the web widget be available to all users for answer bot, but chat not be an option for either visitors (non-signed in users) or organizations with a specific tag (such as VIP/Non-VIP/Trial/Premium/etc.) ?
Visualizza commento · Data ultimo post: 11 ott 2021 · David Nguyen
0
Follower
0
Voti
0
Commenti
David Nguyen ha creato un post,
I have been wanting to hide the chat/widget from users that are not logged in to the Help Center and have it appear when they are logged in.
I understand that the https://developer.zendesk.com/embeddables/docs/widget/api#ze.hide documents on what to use, but I am not familiar enough with javascript to know where to put it. Any pointers?
Data ultimo post: 12 feb 2021 · David Nguyen
2
Follower
4
Voti
3
Commenti