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Ad Astra Support

Data ingresso 15 apr 2021

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Ultima attività 27 dic 2023

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Ad Astra Support ha commentato,

Commento nella community Discussion - Tips and best practices from the community

How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many people have said they get an error, but not seeing a solution. 

Visualizza commento · Data ultimo post: 15 set 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I’m not able to access the link as well.

Visualizza commento · Data ultimo post: 09 giu 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoMore integrations

What is the Invocation ID on the Activity tab of the HubSpot Integration webhook?  

Visualizza commento · Data ultimo post: 26 apr 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I agree with this as well!

Visualizza commento · Data ultimo post: 22 apr 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoManaging your email

I am also interested in Micheál McArdle comment/question, can someone at Zendesk, please respond? 

Visualizza commento · Data ultimo post: 05 apr 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoWeb Widget (Classic) documentation

Is it possible to add a hyperlink to the web widget? We would like a link to our ticket submission best practices article to show up somewhere on the ticket form.

Visualizza commento · Data ultima modifica: 14 mar 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoHow to fix issues with the community forum

Nazir Kabbani

I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles. 

Follow article feature to notify users of article content updates

Notifications for updated content in articles

Visualizza commento · Data ultimo post: 22 feb 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoEnd-user guide for Help Center

I found 2 posts in the product feedback section that we can upvote for this functionality. I have upvoted both articles. 

Follow article feature to notify users of article content updates

Notifications for updated content in articles

Visualizza commento · Data ultimo post: 22 feb 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

CommentoEnd-user guide for Help Center

I agree with support admin!

Visualizza commento · Data ultimo post: 21 gen 2022 · Ad Astra Support

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Ad Astra Support ha commentato,

Commento nella community Feedback - Help Center (Guide)

I agree!

Visualizza commento · Data ultimo post: 20 dic 2021 · Ad Astra Support

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